Warranty Info
EISTO warrants that its product, if properly used and installed, will be free from defects in original materials, including original parts, workmanship and manufacturing for a period of 1 Year (12) months from the date of original purchase. If this EISTO product fails during the warranty for reasons covered by this Limited Warranty, EISTO at its discretion,will:
● Repair the unit.
● Provide a replacement.
● Refund the then-current value of the product as determined by EISTO.
This Limited Warranty is for purchasers bought products from EISTO directly only.
To make a claim,write to EISTO at the address below or send an email to [email protected]. Please include the following information:
1.Purchase date and location.
2.Your name, address, and phone #.
3.Purchase order#, model # and/or part #.
4.A brief description explaining the problem include a product picture.
SHENZHEN EISTO ELECTRONICS CO.,LTD
Attn: Sales Dept
Building 2nd,Zaimao Industry Park,Baoji Road,Bantian Street,Longgang District,Shenzhen,China
Tel:86-755-33273114 Fax:86-755-33273118
Upon review, EISTO will determine warranty status. If repair or a replacement unit is necessary, EISTO will issue a Return Merchandise Authorization Number, (RMA#), and forward this to you along with a Warranty Claim Form. Please complete form in its entirety including your RMA# at the top of the form. Return the form,the unit and a copy of the original sales receipt,shipping prepaid by you to the address above or specified address. The repaired or replaced product is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period.